If you are a new patient, please select the Initial Assessment (45 min) option for your first physiotherapy visit. Thank you for choosing Insync Physiotherapy Burnaby Heights!

Please note that Hasting Street will be hosting HATS OFF Day on Saturday, June 3rd, 2023, and parking will not be available around the clinic, on adjacent streets.

Massage Therapy

Registered Massage Therapists (RMTs) are trained in the assessment and treatment of soft tissue of the body, prevention of injury, pain and physical disorders. Working collaboratively with you, your massage therapist will perform a thorough assessment to identify and address the areas of the body that would benefit from treatment. Specific strengthening, stretching, posture and range of motion... Read More

Registered Massage Therapists (RMTs) are trained in the assessment and treatment of soft tissue of the body, prevention of injury, pain and physical disorders. Working collaboratively with you, your massage therapist will perform a thorough assessment to identify and address the areas of the body that would benefit from treatment. Specific strengthening, stretching, posture and range of motion exercises may also be a part of your post treatment.


Physiotherapy

Our registered Physiotherapists (PT) are trained in assessing and providing hands-on manual therapy treatment and exercise prescription to address movement dysfunction. We personalize individual treatment programs to prevent physical impairments, disabilities and to restore overall function. Our registered Sports Physiotherapists (PT) also organizes and directs programs for pre-season screen... Read More

Our registered Physiotherapists (PT) are trained in assessing and providing hands-on manual therapy treatment and exercise prescription to address movement dysfunction. We personalize individual treatment programs to prevent physical impairments, disabilities and to restore overall function. Our registered Sports Physiotherapists (PT) also organizes and directs programs for pre-season screening, first aid, rehabilitation, education and counseling for athletes, coaches and others concerned with sports.


Vestibular Rehabilitation

Vestibular Rehabilitation is an evidence based approach that involves the assessment and treatment of dizziness/vertigo and balance impairments. After an individualized assessment and identification of the factors triggering the episodes of dizziness, appropriate techniques may be completed to help address your symptoms along with advice and an exercise program that is individual for each patie... Read More

Vestibular Rehabilitation is an evidence based approach that involves the assessment and treatment of dizziness/vertigo and balance impairments. After an individualized assessment and identification of the factors triggering the episodes of dizziness, appropriate techniques may be completed to help address your symptoms along with advice and an exercise program that is individual for each patient. The exercises are often aimed at exposure to decrease the nervous system’s sensitivity to the stimuli. Once the assessment is complete, your therapist will recommend an individualized treatment plan to guide your recovery.


Manual Lymph Drainage

Manual Lymph Drainage (MLD) is a light rhymical technique applied to the skin to increase the movement of lymph throughout the lymphatic system.

It is a modality that is utilized for various pathologies or conditions, in lymphedema, pre/post op management, post mastectomy and general swelling.


WorkSafeBC - Physiotherapy

If treatment has been received at a different physiotherapy clinic under the same WorkSafeBC claim, please contact our clinic directly prior to booking. WorkSafeBC Clients: An active WorkSafeBC claim, or clients who will be covered by WorkSafeBC at the start of their treatment can book a WorkSafeBC initial assessment, and WorkSafeBC subsequent appointment. Please contact our clinic direc... Read More

If treatment has been received at a different physiotherapy clinic under the same WorkSafeBC claim, please contact our clinic directly prior to booking.

WorkSafeBC Clients:
An active WorkSafeBC claim, or clients who will be covered by WorkSafeBC at the start of their treatment can book a WorkSafeBC initial assessment, and WorkSafeBC subsequent appointment. Please contact our clinic directly prior to booking.


ICBC - Physiotherapy

If treatment has been received at a different physiotherapy clinic under an ICBC claim, please contact our clinic directly prior to booking. Please have your claim number, and adjuster information ready. There is a client user fee associated with ICBC physiotherapy sessions that must be covered privately. If we are unable to direct bill to ICBC, the client will be responsible for the full s... Read More

If treatment has been received at a different physiotherapy clinic under an ICBC claim, please contact our clinic directly prior to booking. Please have your claim number, and adjuster information ready.

There is a client user fee associated with ICBC physiotherapy sessions that must be covered privately. If we are unable to direct bill to ICBC, the client will be responsible for the full session price of which they can submit to their adjuster for reimbursement.


ICBC - Massage Therapy

If treatment has been received at a different massage therapy clinic under an ICBC claim, please contact our clinic directly prior to booking. Please have your claim number, and adjuster information ready. There is a client user fee associated with ICBC massage sessions that must be covered privately. If we are unable to direct bill to ICBC, the client will be responsible for the full sessi... Read More

If treatment has been received at a different massage therapy clinic under an ICBC claim, please contact our clinic directly prior to booking. Please have your claim number, and adjuster information ready.

There is a client user fee associated with ICBC massage sessions that must be covered privately. If we are unable to direct bill to ICBC, the client will be responsible for the full session price of which they can submit to their adjuster for reimbursement.

Elizabeth is a registered physiotherapist since 2015, with a Master of Science in Physiotherapy from Manchester Metropolitan University and a Bachelor of Science in Kinesiology. She is always working to expand her skill set, attending continuing education courses and reviewing the literature to help her clients improve through evidence-based practices.

She strongly believes in taking the time to educate clients and coach them through their individual exercises, using a variety of manual therapy techniques and dry needling to help with movement and activity. Her goal is to provide clients with the information and direction that they need in order for them to be active participants in achieving their rehabilitation goals, while having fun along the way.

Elizabeth has experience with a variety of orthopedic clients from weekend warriors to high level athletes. She has a special interest in persistent pain, particularly working with people with complex regional pain syndrome.

Outside of work Elizabeth enjoys playing roller derby, bouldering and exploring the BC mountains.

Elizabeth is a registered physiotherapist since 2015, with a Master of Science in Physiotherapy f... Read More

Aisling completed her Master of Physical Therapy (MPT) at the University of British Columbia. Prior to this she obtained her Bachelor of Science degree from Simon Fraser University, where she majored in Kinesiology. She holds an Advanced Integrated Musculoskeletal Level 1 certification from the Canadian Physiotherapy Association.

Aisling has clinical experience with sporting injuries, pre and post-operative surgical care, complex chronic conditions, and pediatric physiotherapy. She enjoys working with a variety of clients, from athletes to office workers, and everything in between.

Assessment and treatments with Aisling involve a mix of manual therapy techniques, education, and personalized exercise prescription. She is passionate about collaborating with her clients to achieve their goals and return them to the activities they love to do.

Outside of the clinic you can find Aisling rock climbing, trail running, and exploring the North Shore mountains with her dog.

Aisling completed her Master of Physical Therapy (MPT) at the University of British Columbia. Pri... Read More

Joy’s practice includes, but is not limited to, treatment of sport or MVA injuries, overuse injuries, postural imbalances, stress relief and pre and post natal. Joy welcomes both new and returning clients.

Joy’s practice includes, but is not limited to, treatment of sport or MVA injuries, overuse injur... Read More

Maire graduated from Vancouver College of Massage Therapy in April 2021. Prior to pursuing massage therapy as a career, Maire used to volunteer at Sunny Hill Health Centre for Children which sparked her interest in rehabilitation science. As part of CMTBC requirements, Maire finished 550 hours of clinical internship. In addition, she worked as an intern therapist at various clinics before getting her RMT license. Maire’s skills as A therapist focuses on chronic pain management, prevention of musculoskeletal injuries, stress relief and improvement of general wellbeing. During her free time, Maire likes to learn mixed martial arts or if the weather’s nice, she’ll go for a hike and explore BC’s awesome landscapes.

Maire graduated from Vancouver College of Massage Therapy in April 2021. Prior to pursuing massag... Read More

Iyad Salloum has completed both his Master of Physical Therapy degree and his Bachelor of Science focusing on physiology and kinesiology at the University of British Columbia. To constantly expand his skillset, Iyad combs through the latest research to stay informed on the best practices to complement the hands-on and exercise interventions that help his clients achieve their goals.

Iyad’s has enjoyed helping the community at North Burnaby over the years. His treatment approach is based on integrating the nervous and musculoskeletal systems by combining education on the nature of pain, therapeutic exercise programming and manual therapy techniques like soft tissue release, joint mobilization and manipulation and taping that are individually tailored for each client. Iyad has completed extensive training in the treatment of sensitized peripheral nerves.

Iyad has been involved in sports and orthopaedics (on both sides of the treatment table) throughout his life. As part of his physiotherapy training, Iyad completed an internship with the Vancouver Whitecaps FC2 during their first playoff run in the United Soccer League and provided coverage for IronMan Canada.

In his spare time, Iyad enjoys waking up at 5am on weekends to catch up on European soccer, playing soccer and exploring some of the trails at the North Shore and Sea-to-Sky Corridor.

Iyad Salloum has completed both his Master of Physical Therapy degree and his Bachelor of Science... Read More

Kristyna graduated from the massage therapy program at Langara College. She is passionate about learning how the human body functions and how to treat a diverse population with a variety of techniques and modalities, including Myofascial, Trigger Point Therapy, Deep Tissue Massage, and Neuromuscular Facilitation. She enjoys treating all musculoskeletal soft-tissue conditions, but her passion lies in athletics, sports massage, rehabilitation and neurological conditions. Through manual therapy, Kristyna is keen to help others overcome the physical and psychological stresses demanded of them so that they can perform their best.

She has experience treating many athletes ranging from rock climbers, cyclists, runners and horseback riders, as well as people who suffer from non-specific musculoskeletal pain, nerve compressions, osteoarthritis, sprains and strains, and tendinopathies. She is excited to use her knowledge and experience to support her patients with their concerns.

Kristyna herself is an athlete and adventurer. She has been avidly rock climbing for 11 years and has been hiking, backpacking and cycling for most of her life. Other than sports and the outdoors, she enjoys architecture, photography and travelling.

Kristyna graduated from the massage therapy program at Langara College. She is passionate about l... Read More

Jennifer completed the Registered Massage Therapy Program at Vancouver College of Massage therapy in 2016. Her interest in massage therapy stems from an upbringing informed by traditional Chinese Medicine and a personal interest in human anatomy and physiology.

Jennifer has extensive experience working with various age groups and conditions ranging from lymphedema, tendinitis, repetitive strains/overuse, MVA related injuries, general body aches as well as chronic pain and stress. She treats each patient with care and consideration as each individual must be understood on a case to case by basis. In doing so, Jennifer provides a well rounded treatment specific to the client. She utilizes tools of assessment and wide range of treatment techniques such as Myofascial Release, Trigger Point Therapy, Vodder Trained Manual Lymph Drainage- lymphedema, pre/post op swelling, Neuromuscular Therapy and Swedish Massage while including self care recommendations for patient education and rehabilitation.

Jennifer completed the Registered Massage Therapy Program at Vancouver College of Massage therapy... Read More

Caroline (she/her) grew up on the tennis court, swimming laps in the lake, and skiing at the local mountains in Ontario and Quebec. Her love for movement and health led her to complete a Bachelor of Science in Kinesiology, a Masters in Health Leadership and Policy and ultimately to pursue a career in physiotherapy. Since completing her Masters of Physical Therapy at the University of British Columbia, she has made East Vancouver her home. As a clinician, Caroline is passionate about empowering her clients to better understand their bodies, to learn how to move in a way that feels good for them, and to help them gain the confidence they need to reach their specific goals. Caroline believes that strong communication, listening, empathy, and being curious are the most important tools she has as a healthcare provider, and she strives to embody these principles within her practice with every client. Caroline is committed to delivering high quality, evidence-based care that is always client-centered. She is also dedicated to continued learning and skill development in the field of physiotherapy. Caroline has a particular interest in working with those who experience upper or lower extremity musculoskeletal injuries and those with acute or chronic pain conditions such as low back pain. She is passionate about strength and conditioning and working with older adults. When she is not in the clinic working, Caroline can be found exploring the trails on the North Shore by foot or bike, swimming at local pools or reading a good book from the library. She looks forward to meeting you!

Caroline (she/her) grew up on the tennis court, swimming laps in the lake, and skiing at the loca... Read More

​Andrew started practicing as an RMT in 2012 after graduating from the Vancouver College of Massage Therapy where he cultivated his interest in rehabilitation and recovery. ​His education and volunteer experience covered working in hospitals and long term care facilities to onsite at sporting events and clinics.​ Whether you are coming in for relief of a repetitive strain injury from long hours at your home desk, overtraining for your virtual marathon, help with lower back pain and cramping due to pregnancy, or from chronic pain due to a past accident or athletic career, Andrew will do his best to work with you and your body to alleviate whatever is causing your discomfort. Outside of work,​ Andrew jumps at any opportunity to be outside, whether it’s canoeing, rock climbing, triathlons or stealing his friends’ dogs for hikes. Andrew also works on his health and balance with an avid Yoga practice. Over a lifetime of activity and exploration, Andrew’s​ love of sports and the outdoors have given him a comprehensive understanding of the goals and motivations of athletes of all levels, as well as a first hand knowledge of being injured and the rehabilitation process. Andrew’s experience with physiotherapy and massage over the years fuels his interest in helping others return to the activities they love.

​Andrew started practicing as an RMT in 2012 after graduating from the Vancouver College of Massa... Read More

ATTN: Mary Ho is No Longer Accepting New Clients. If you are an existing client, please call to book. If you are a new client, please book with one of our other excellent Registered Massage Therapists

Mary attended Vancouver College Massage Therapy and graduated in 2017. Mary also completed all three levels of Manual Lymphatic Drainage training/education from Dr. Vodder School International. Mary enjoys using various techniques such as myofascial techniques, Swedish techniques, joint mobilization and trigger point release while conducting her treatments. Mary is passionate about her work and loves meeting clients and working with them to improve their health.

ATTN: Mary Ho is No Longer Accepting New Clients. If you are an existing client, please call to b... Read More

Wil has earned degrees in Bachelor of Kinesiology and Bachelor of Health Sciences Physiotherapy (B.H.Sc. PT) from McMaster University. He is a member of the Canadian Physiotherapy Association (MCPA) and a Fellow of the Canadian Academy of Manipulative Therapists (FCAMT). In addition, he completed post-graduate studies in Advanced Manual and Manipulative Physiotherapy (Dip. Manip. PT) and Sport Physiotherapy (Dip. Sport PT), and is certified in Intramuscular Stimulation (CG IMS). With personalized visits utilizing manual therapy and exercise prescription you can expect to receive an assessment and treatment that will get at the underlying cause of your problems.

Wil has earned degrees in Bachelor of Kinesiology and Bachelor of Health Sciences Physiotherapy (... Read More

Andrea Lui graduated from Simon Fraser University in 2012 with a Bachelor’s degree in Science (Kinesiology). In 2014 she graduated from the West Coast College of Massage Therapy.

She is passionate about helping others in maintaining a healthy and pain free lifestyle. She believes that massage therapy can help with chronic pain and stress. She uses a variety of techniques that includes Swedish Massage, Myofascial Release, joint mobilizations, stretching and trigger point therapy. She also incorporates stretching and strengthening for home care. She treats with an individualized approach to target the goals of each patient.

In her time away from the office she has a soft spot for taking care of animals, (especially dogs and chinchillas). She is also an avid snowboarder when the season is right and loves trying new restaurants and cuisines.

Andrea Lui is a member of the Massage Therapists’ Association of British COLUMBIA (MTABC) and is licensed by the College of Massage Therapy of British Columbia (CMTBC).

Andrea Lui graduated from Simon Fraser University in 2012 with a Bachelor’s degree in Science (Ki... Read More

Select a treatment from the list on the left
to view available appointment times

Pick a treatment to book


Located at: 204 - 4580 Hastings St. , Burnaby
Directions & Map |